Technical Support

Topic	Replies	Views	Activity
Customer support thread (all questions welcome) The forum is growing! To keep this forum a bit more organized, make contact about Customer Service matters easier, and ensure we don’t miss any of your messages, I’m going to PIN this thread to the top. This way, we i…	360	4664	December 17, 2025
Do not know how to add apps	12	249	December 29, 2025
No App Installers section in Mudita Center	1	27	December 29, 2025
Having a lot of issues	1	29	December 29, 2025
Lock screen keeps freezing after update?	3	47	December 29, 2025
Alarm does not go off during a call	2	50	December 27, 2025
Is it normal that a set up alarm does not pop up during a call?	1	26	December 26, 2025
Mudita keyboard limitation: word suggestion should not be diacritic-sensitive	6	35	December 26, 2025
Call audio distortion on Mudita Kompakt – need help	28	324	December 25, 2025
Impossible to transfer Signal data?	0	38	December 24, 2025
Missing SMS and Group messages	40	800	December 24, 2025
Cannot find the NFC switch in the settings	3	127	December 23, 2025
Is it possible to move the phone app off the front screen of the Kompakt ?Is it possible to have the time show on locked screen?	11	262	December 23, 2025
Mudita Center USB port access	2	54	December 22, 2025
Quick toggle for Mobile Data	2	84	December 22, 2025
Can not use Welcome voucher	3	38	December 22, 2025
Group Messages extra broken now	2	88	December 22, 2025
Notifications vibrating for sms/Signal even if all vibration option are turned off	34	415	December 22, 2025
New "auto switch off Hotspot" feature does not seem to work?	9	154	December 22, 2025
Does everybody elses Kompakt Hotspot turn off when not in use?	6	129	December 22, 2025
Android alarm tone	1	39	December 21, 2025
USB-C port major flaw	6	285	December 18, 2025
3.5 jack input functions inconsistently – anyone else?	36	631	December 17, 2025
Can't send sms/texts	12	103	December 17, 2025
Maps, Voice Notes, and Whatsapp	5	167	December 16, 2025
Kompakt No Longer supported in Australia	8	551	December 15, 2025
Mudita Kompakt Stuck in Airplane Mode!	9	111	December 15, 2025
Do Not Disturb turned on - trying to turn it off	1	102	December 13, 2025
Camera not working on Kompakt	8	100	December 13, 2025
Title: Passcode Digits Not Visible on Mudita Compact	8	45	December 13, 2025

Customer support thread (all questions welcome)

The forum is growing! To keep this forum a bit more organized, make contact about Customer Service matters easier, and ensure we don’t miss any of your messages, I’m going to PIN this thread to the top. This way, we i…