Customer support thread (all questions welcome)

The forum is growing!
To keep this forum a bit more organized, make contact about Customer Service matters easier, and ensure we don’t miss any of your messages, I’m going to PIN this thread to the top.
This way, we if you are trying to get in contact with our team, this would be a great place to start.

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@Urszula <3 Great idea in my opinion, I’ve bookmarked this topic. Didn’t know there is an option like “bookmark” :))

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Thank you @urszula for this thread. I believe this will help in making sure all the customer support related posts are replied. :slight_smile:

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Hi I’m thinking of buying the Mudita Pure I have two questions

  1. Is the ringer loud enough
  2. In a low or no signal area , would the phone overwork overheat (trying to ping a non existent tower) causing the battery to overheat and go flat
    The reason I ask is I returned a Punkt MP02 back for this very problem
    and am I able to purchase one here in the Uk
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I would say that currently the ringer is too low do to the available ringtones but if the phone gets the functionality to side load ringtones I feel this will improve.
I have never had an experience of overheating and draining in this situation.

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