Customer support thread (all questions welcome)

Does someone know if it is possible to turn of the keyboard vibration? And if yes, how?

1 Like

I haven’t found it, I have all the sounds turned off in the settings and it still vibrates when I type

1 Like

Does anyone know how to put a note in Notes app in the trash? There’s only a pin option.

1 Like

On the notes main screen tap the pencil in the top right corner. Then choose the notes you want to delete.

1 Like

It is under the settings of the keyboard. Settings > System> Languages and Keyboard > Keyboard settings > Preferences

3 Likes

Any news from the team about this (alarm)? Not sure if I can trust Mudita to wake me up tomorrow hahahaha

1 Like

I have some news for sure. It was delayed this morning as well and I am not sure if it was the offline switch that triggered it. Because (my backup phone rang in time) and then I switched to Connected mode on the Kompakt, it immediately rang. @urszula

1 Like

Thank You.

1 Like

Any advice on how to simple download images from Mudito to Mac OS?

1 Like

settings → system → keyboard settings

Although for me those vibration or sound in the keyboard doesnt work at all doesnt matter what i switch in the settings

And today i set up two alarm clocks, 7:45 and 7:50, at 7:49 first rang, then at 7:50 second one rang again.

1 Like

I can confirm it’s not the offline switch, as I have kept it connected! Today it rang on time.

1 Like

e-Reader app
I copied the book I am reading currently on my ebookreader and tried to find where I am at. Turns out what’s 41% of the book by a Kobo reader, it is 27% by the Kompakt, so it took me some time to find the page. It is an official .epub version of the book.

Another thing, while reading and the screen times out, it goes to a blank white screen instead of the lock screen with the Mudita logo.

1 Like

Simple guide on how to get files/photos from and to your mac computer

  1. Download OpenMTP here: https://openmtp.macupdate.com/
  2. Install and start
  3. Change MTP-mode to Legacy-mode in the top navigation bar by pressing the Plug Icon
  4. Connect your Komapkt to your computer via USB
  5. Refresh Open MTP by clicking the refreshbutton (circel arrows)
  6. You will now see the folders and files on your kompakt.
  7. Find the folder for photos and then drag them to the folder you want them in to the left (your computer folders and files)
5 Likes

Hi, I got my Mudita Kompakt last week, overall very happy. Found a few issues:

  1. SMS sometimes works, sometimes it does not (both sending and recieving).
  2. Alalm went off a few minutes late.
  3. Battery life was disappointing. Have now switched off bluetooth wifi and the possibility to connect two phones, as en experiment to see if this improves battery life.
    Have others experienced the same problems and how did you solve them?
1 Like

I’ve seen people reporting no. 2, not clear yet why it tends to happen but I believe it might be Mediatek’s battery optimization app that causes other issues.

I haven’t had any of those issues myself so far. Small use with several calls and few hours of Wi-Fi hotspot and after 96 hours I’m left with 48% battery.

3 Likes

Wow, that’s amazing battery life

1 Like

NIce, similar here. After 3 days of use on 62%. With a few phone calls, SMS, chess playing, listening to music through bluetooth. I love it.

2 Likes

I’m having issues with my battery - the longest I’ve gotten is 2 days on very light use. Today after 24 hours, it was already down to 19% battery remaining. I have side loaded WhatsApp and one podcast app, nothing else. I don’t use them much (maybe send 3 messages in a day on WhatsApp), and quit the apps when I’m done using them.

When I charged to 100%, soon the phone said 97%…about 21 hours remaining. I’m going to try a few more cycles and try to figure out what’s going on, because everyone else seems to be getting amazing battery life.

1 Like

Not everyone, i got 2 days at most. Not doing much during the day. about 20-30 sms and one call in the evening, two or three times turning on the wifi to check on messenger then closing the app in settings…

1 Like

I believe wifi uses less power than LTE. It may be worth leaving wifi on if you are in an area that has it.

1 Like