Mudita Pure Music app won't play sound when going to next song

Technical Support
1

Hi

I have this bug which i don’t know if it has been already reported.

I have added about 20 songs to my music library. When i click play it starts to play the first song. When the song finishes and starts the next one there is no audio. I have to click pause and start to fix this and after a while none of the songs deliver audio. I have to restart the phone. Note that this happens when playing through a bluetooth speaker which connects fine.

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2

@shak Thanks for the feedback. I’m checking with my team to see if this has been reported before. Additionally, I will check this on my own Mudita Pure & report back.

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Hi have you managed to reproduce this issue? It happens when you leave the song to finish and start the next one. Then there is no audio

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4

@shak Our Team asked if you could send logs via Mudita Center. Do you know how to do it?
Here are the instructions if you have not done it before:

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Yeah i have tried but it seems mudita center is stuck at Sending the logs . So i can’t seem to be able to send them through mudita center

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6

Never mind i have forgotten to put the serial number. As soon as i put it the logs were able to be sent

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Can you send us a screen shot of what is happening when you try to send the logs?

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I was able to send it when i put the serial number in the Message field . Thank you

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@shak Thank you. I will let the team know to take a look at it.

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Hi again . Have the devs manage to spot the issue ? I’ve noticed that it happens more frequently when the file type changes. So if you go from an mp3 to flac or vice versa . It also happens with mp3-to-mp3 but its more rare

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@shak Could you please send logs to Mudita via Mudita Center. Our team need to be recreate the issue in order to determine what is causing it.

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Hi
I have already sent the logs as per our previous conversation

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@shak I will let them know so that they can start looking at it.

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14

Is there any update regarding this issue? Is quite annoying every now and then to pause and start again the song to get the audio out. I ve been told that mudita pure may have issue with specific bluetooth profiles. Can this be fixed in next update?

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@shak I’m sorry that you’re experiencing issues. Let me ask out team what the plan is for this bug.

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16

Has the issue of proper m3 playback been fixed? This is indeed a bug

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@RasVoja Unfortunately, since we are not further developing the Mudita Pure software, there will no longer be any updates made to the functions of Mudita Pure. I know this is not the ideal situation, but our Team has decided that this is the road they will follow.

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18

Eh m3u playlist is easy to add and all mp3 players on any device have it, as well as sort by id tags (artist, year etc)

also learned that extra batteries cannot be purchased and that there is bo paid repair beyond warranty. A bit disappointing, products on sale should not yet be EOL in every aspect.
Main focus on new products is understandable

1 Like