Updating SIM card number

Technical Support
1

As part of the transition to the kompact, I have ported some numbers.
As there was already a phone # associated with the SIM pre-port, even though the phone number is now different, it still lists it as the old number under settings.
I have had to swap in an additional SIM to complete the phone number dance that I am doing, it now lists it as me having SIM 1 and SIM 3.

Is there a way to make it recognize the new phone # associated with it?
can we give SIMs names? ie main or work

1 Like
2

@jawn I’ve asked our team for help with this because, I have to admit, I’m not sure what’s happening in your case.

3

Interestingly, I swapped my 2nd # and that sim card has updated to show the new phone #. The first sim still displays an old phone # (just in the settings menu)

1 Like
4

@jawn I’m pinging our team about this & hopefully I’ll have some updates today.

5

@jawn So, our team confirmed that this is a bug & a fix is coming in the next update.

1 Like