Trying to get MMS to work on Mudita Kompakt (Google Fi)

Hello! I realize my issue may be right in the title (Google Fi) haha. I activated my physical Fi sim on my old phone (Samsung Galaxy A26). SMS texts and calls work on the Mudita but not mms. I’ve tried a lot of different advice I’ve found including trying to add a new Fi APN (the current APN says T-Mobile which I know Fi uses.) I’ve ensured all of my other settings are correct to what I’ve seen in the forums, but would be happy to upload pictures of my settings if I am allowed to. I also contacted Fi and they were no help as suspected (understandable.) Essentially they said I need to have the Fi app on the Mudita in order to connect, but I’ve read someone saying they had no problem using a Fi physical sim.

I am just looking for advice on if there is anything I may have missed and can try in order to get mms to work. If not, then I think I just need to switch carriers. I’m thinking T-Mobile but would take other suggestions if you have them!

I know a workaround would be rooting the phone and installing microg, but for me that defeats the simplicity that I’m looking for with this phone.

Thanks for reading! Thanks for having this forum, Mudita!:sparkles:

Make sure your APN settings are set correctly. AND make sure you have enabled MMS in your settings. There are two places:

Thanks Urszula! On the second images it looks like you have Mobile data and MMS messages toggled off, and just Roaming toggled on. Those are the settings I should be using?

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@hellorobinmagnet I had mobile data off- because I was using wifi. You should toggle all MMS messages ON

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Hi Urszula,

One other note is that when I toggle on the Mobile Data setting, the MMS messages setting hides. So when Mobile Data is on I only see that option and the Roaming option (which I have on.) Just wanted to make sure I should only be seeing the 2 options available at once. Thanks!

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I was unable to get Fi working for me despite quite a bit of tinkering. Some times texting worked fine, other times I’d miss some. Calls to me didn’t go through either. Honestly, once I got over the fear of transferring my number and shutting down Fi, it was all good. I’m using a physical sim through Tello with no problems so far. The connection seems better than Fi even and it’s significantly cheaper.

Good Luck

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Thanks for the info! Yea I had the same fear of switching services hahaa, but I got over it and ordered a Mint Mobile sim. Hoping that will do the trick!

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Hey, I wanted to add a note here based on my recent experience.

I can’t 100% verify this, but I believe my issue was the following. My network, Sim, and APN were configured correctly, but I happened to be out of mobile data this month (I’m on US Mobile Dark Star / AT&T network).

I believe this meant that my mobile data was effectively “off”, but I didn’t have the toggle enabled to allow MMS without mobile data. Because I didn’t consider flipping the mobile data switch to off and therefore couldn’t discover the MMS toggle. I was simply out of data.

So even if you don’t want to turn off mobile data, you should temporarily turn it off in settings as shown above in order to enable MMS for pictures for when you run out of data. To be honest, I don’t know why this would be defaulted to off, but it’s possible you want it off on certain networks.

At the very least, I suggest the dev team stop hiding the “MMS messages - Send and receive when mobile data is off” setting behind the condition Mobile data == OFF. If I’m correct that the MMS setting is respected when a user has Mobile data ON but is out of data, then the MMS setting should always be visible.

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Ahh nice yea that would be helpful to always see that button for sure. Glad you were able to figure it out! I had an unlimited data plan but I think Fi is just incompatible with the device. I switched to Mint Mobile and had zero issues when I put in the sim!!

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@urszula do you mind clarifying where those are. I found the top one, or something similar in the settings screen of sms the second menu doesn’t look familiar. I am on 1.4.0 using mint mobile in the US

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@joe This setting can be found by going to the SMS app & then tapping the 3-line icon next to the pencil.