Speaker not working

Hi team,
I have recently started using my Mudita Pure that I purchase with the Kickstarter a few years back.
I’ve updated the phone however the speak doesn’t work both when on calls and when calls are coming in (ringing). I haven’t tried the music yet.

Is this a fault with the phone or a known issue?

2 Likes

@nicola Thank you for reaching out. We’re sorry that you’re experiencing problems. Is this the first time you used the phone since you received it? Or have you used it previously and then stopped for whatever reason?

1 Like

Hi! It would be helpful if you could test the music player to confirm whether the issue is with the speaker. Additionally, please feel free to send an email to support@mudita.com so we can investigate this issue further.

2 Likes

@Grzegorz_Szmidt Thank you so much for getting back to our member so quickly!

2 Likes