SMS can't start a new conversation

Technical Support
1

In the SMS app, after clicking the plus button and selecting a contact or typing in a number a new conversation doesn’t start… It just refreshes the screen and shows the “Enter a contact or number” page again. Is there any way to remedy this? Note, I’ve side loaded a third party launcher and other third party apps.

EDIT: not trying to start a group message… just an individual message.

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@littlestbrother are you trying to start an individual message or a group message (Group messages are not yet available- they are coming in a future update)

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Individual message

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4

Video showing the bug here:
https://photos.app.goo.gl/5jySDk73xy5xS7BC9

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Do you have any Developer Option enabled that maybe could interfere with the SMS-app?

EDIT: I had that problem when I had the Developer Option ‘Don’t Keep Activities’ enabled

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6

I noticed you’re using a custom launcher.
After consulting with our team, it seems that the launcher launches an intent to contacts to select recipient instead of intent to open the messages app.
Apparently Kompakt’s contacts app responds, but the sideloaded launcher cannot respond to our contacts’ response. (this all sounds a bit confusing, I know and I’m sorry)
Did you try the SMS prior to changing launcher? Or is there another launcher you could go with?

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I’m tracking the explanation. I tried the solution above and it seemed to resolve the issue. But if more issues arise I’l be sure to try using the OEM launcher. Thanks!

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This was it! Had to restart after the option changed for it to work. Thanks!

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9

Just in case someone is experiencing the same issue, checking and unchecking the developer option ‘Don’t Keep Activities’ solved the problem, even though it wasn’t checked originally. But to find it in the developer options, I first had to minimize the font size and display size (NOT DISPLAY CUTOUT!!! [which will force you to factory reset your device upon clicking it {believe me, I’ve tried}]) under “Text and display”, which can be found by searching for “bold text” in the developer options. This makes all the items in the DevOp menu visible, including “Don’t Keep Activities.”

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