Screen Times out during calls on Kompakt , pressing power button then cancles the call?

Hi ,

So if I have my Screen time out time set to a low number like 30 or 15 seconds,

Then during a call the screen will time out.

But sometimes during a call I need to access the dialpad for menus in the call etc.

So I press power button to cancel the screen time out.

But pressing the power button also kills the call.

So…It is not possible to both have screen lock and power button cancel calls enabled on this device ?am I correct?

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In my case, the screen times out soon after I started the call, even if the timeout is set to 1 minute or more. It’s really annoying. The only way to wake up the screen again is by moving your finger close to it. However, the problem with this is that you can’t see what you are going to type, while the screen is still off. Sometimes I wonder if Mudita ever tested the Kompakt before releasing it :confused:

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Do you have this feature enabled?

Yes I do ,

My Question really ,is it possible to have power ends call enabled but with the exception of cancelling a screen timeout , I guess its not, its either one of the other?

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I have this issue too its so annoying because when I am trying to enable speakerphone either after placing a call or accepting a call I have to let the screen self turn off and then back on again. It needs to stay on if the phone isnt near my face.

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For me it even turns off while the phone is on my ear. If I need the dialpad, or if I want to end the call, I always have to move my finger close to the screen to make it turn on again. A phone like that is unusable. Add to that the constant spam that can’t be blocked, and it really gets to the point where the Kompakt can’t really be called a “phone”.

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You can have this enabled and disabled. For me- I have it disabled because I use the side power button to wake up the screen & I use the regular call button to hang up.

This is how it SHOULD work:

If the connection is active and not minimized, bringing the Kompakt to your ear, by hand, within about 1 cm of the speaker at the top edge of the phone will automatically turn off the screen. This is INTENTIONAL so that you don’t click anything with your ear; that’s what the proximity sensor is for. Only when the call is minimized will this not work.

Ok, but when I call my provider for example, there is an automated voice that says “If you want to get information about your SIM card, press 1”, but when I want to press “1”, the screen is locked. By the time I unlocked the screen, the automated voice has proceeded to the point where I missed some words in between and then I am not sure whether the voice is still talking about option 1 or already about option 2. What a mess.
That’s where a phone with actual physical keys is much more practical, because there I can press any number without removing the phone from my ear. I don’t need to look at the screen at all. Besides, on the dumbphone the screen won’t even be locked during a call. This is how it should be.

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@YYZ I just tried this by calling my doctor’s office. (they also have this press 1 for registration, 2 for physiotherapy etc. )
I have my screen timeout set for 15sec. The minute I pull my phone away from my ear, the screen unlocks (even when I don’t press the side button). Then I can press the dialer icon & choose my number option. The behavior of my KOMPAKT is the same as my partner’s Samsung.

I do have this feature OFF & I always use the hang up phone icon on the screen.

Are you saying that your screen does not automatically unlock when you pull it away from your ear & you NEED to press the side power button to unlock?

Yes, except I need to bring my finger close to the screen to unlock it.
The phone basically locks right after I started a call.

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So, when to take your phone away from your ear, it does not automatically unlock?

ok thanks

But Im not sure we are fully understanding each other>

I would like to enable the “Power button ends call”

but…

there are times I need to use the keypad during a call.

If the screnn timesout and locks itself then in order for me to get at the keypad then I need to press the power button to unlock the screen

but… this cancels the call

So My post was really checking to see if this is just a fact of life

its not possible to have the screen lock on something like 15 seconds and also have the “power button ends call” enabled

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The screen will auto wake back up but it takes a little time. I hope they can fix it so it instantly wakes up when its not against your head.

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IF they ever fix it, it will probably take 60 to 90 months. So after civilization has long been wiped out by the orange monster, who will still care for the Kompakt ?

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Unfortunately, I don’t think you can have it both ways, but I will confirm with the team.

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