Hi yesterday evening I took my new phone in use. after night of charging the phone is not turning on anymore..
What to do?
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Hi bol.daintily453 amd welcome to the Mudita Comunity Forum.
Did you hold the power button for a few seconds? Have you actually seen it being charged, or could you try another cable? Does it turn on when you connect a charger cable? (It should). If not, contact [email protected]. Make clear it’s a newly received phone and it should be replaced.
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@bol.daintily453
Welcome to the Mudita Forum! We’re glad you’re here.
I would follow @anon43857326’s lead & contact our customer support. They would be able to diagnose the problem and get to the bottom of what is happening.