@cardio79 Regarding the quality of the our product- As everyone knows, Mudita Pure was originally created as a crowdfunding project. The nature of crowdfunding is that it helps develop & make new & creative projects a reality. This also means that the community helps in the development of the project, which also translates to working through all the bugs before the project goes mainstream. Sometimes it takes time to polish a tech product, like Mudita Pure.
Since you’re very familiar with Light Phone and Punkt, you know that those devices came out approx 3-5 yrs ago & many people on our forum talked about their experiences with those phones & there are many posts on our forum where it took those companies about 3-4 years AFTER launch to perfect their product.
Unfortunately, just like those startups, we’re not part of a BIG TECH conglomerate with infinite possibilities to manufacture a perfect product on a single try. That’s why we count on users’ feedback in order to make sure we work towards creating a GREAT product.
It’s easy to tout the awesomeness of other phones, when you didn’t experience the growing pains of those devices first hand. Maybe Jose can shed some light on the initial versions of those phones, but from the reviews I’ve read online, they were not perfect at launch. It took time and a lot of hard work to get them to their usability today.
You might want to take a look at this 2019 review of Punkt: Punkt MP02 review: A Fine Mess
Since this came out, the company has made amazing progress & it’s one of the best minimalist phones out there. However, perfection takes time. It’s very rarely done instantly.
The original Light Phone was announced in 2015 and released in 2017, also via Kickstarter. When it initially came out, the reviews were really not that rosy. Many people complained that it’s not ready for prime time & that it should not have been released. The original Light Phone just had an illuminated number pad & no eInk. It cost $150 and could only make and receive calls and it could only store nine phone numbers. Even though it was so simple. It didn’t always work properly. You can find posts on this forum from users discussing their initial experience with the device.
However, now five years later a lot has changed. It’s a GREAT device.
The company put a lot of effort into making it a good device with the help of feedback from backers and the work of the Light Phone team.
The bottom line is that we’re not nearly a year after the initial launch and although we do understand the frustrations which stand behind all the complaints, we are working incredibly hard to make this a GREAT phone.
We appreciate everyone’s patience as we get to that point!