Low in call volume noticed in North America version Kompakt

@rkreckman Let’s get the easy part out of the way- you do have your call volume set all the way up?


I know this my sound silly, but sometimes the outside volume buttons will activate the media/ring volume, while the call volume itself is all the way down. I’ve done this myself where I accidently thought I was lowering the media/ringer volume & lowered the call volume.

Also, who is your network provider. Sometime, this could be carrier related.

@urszula Thanks for your quick reply! I’ve got the call volume all the way up. I’m with AT&T, but I saw notes from others that it didn’t improve when switching carriers. I am also noticing that media volume and ring volume get so much louder than call volume. So the phone hardware is capable, but this makes me wonder if it’s a software limitation.

1 Like

@rkreckman I will ask the team & get back to you.

I keep having this issue either with MK Global version. Sometimes it’s fair, sometimes e.g. I have to keep it close to my ear despite loudspeaker. Always making sure call volume is all the way up. Must be some other volume slider or another hidden value < 1.0 that affects this.

1 Like

@buiosu I’m going to ask the QA department about this. Personally I have not had that many issues.

Anyone experiencing low call issues should explore using a different Dialer/phone app.

I have had improvement using the Fossify Phone.

3 Likes

Did you have to uninstall the stock phone? I can’t get fossify to work for me. When I try to place an outbound call out just goes back to the app.

Edit: the issue is I had anti pocket active. I had to uninstall that first

2 Likes

I would love to hear the user feedback on this. I think our team would find this info very useful.

I moved my number to a Mudita kompakt on at&t in the US and have used it for about a day. I agree that the volume (I have been on speakerphone) is very low. My old iphone was almost twice as loud. Is it possible for the team to add a volume boost? Thank you.

3 Likes

The Kompakt loud speaker volume is low on maximum setting to conserve battery as well as to not be disruptive in my peaceful environment, often I need to ask the person on the other end to hold on whilst I go to a quiet location to continue conversing. I found it best when I can’t hear the other person to ask them to please speak up. Another effective method to carry on a conversation when I can’t hear what they said is to ask “what did you say?”

1 Like

:joy: me too, please

1 Like

I agree with the original post - same experience with call volume
(I posted this in a recent thread but I was off topic)

1 Like

I know you don’t want to sideload BUT…one of our community member created a call volume unlock utility:

2 Likes

It should be in a future MuditaOS fix, no? I hope a fix on the roadmap?
There are higher priorities, I understand.

1 Like

The feedback has been passed on to the team.

1 Like