Issues with Group Texting

@meekomck Welcome to the Mudita Forum. We’re glad that you’re here.
Since you’re new here, please let me know if you’ve updated your MuditaOS K to 1.4.0
Also, are your Group Messages enabled?
Additionally, did you deregister from iMessage (if coming from an iPhone) and RCS?

Hey, Thanks for the quick reply @urszula . Yes I did all and went as far as deregistering with Google RCS over 30 days ago. Are there any fixes for this in the 1.5 update? I’m with t-mobile and my APN settings are also correct.

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@meekomck Then the next step would be to reach out to our tech support at [email protected].
They will most likely ask you to send logs (they will give you instructions how to do that) and that way they will be to look more closely, behind the scenes as to what is happening.

Can anyone else verify this - that everyone in a chat would need to disable RCS and recreate groups?

I disabled RCS a few days ago so hopefully that will work… but it wasn’t the same SIM, just my number.

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Have reached out already, awaiting a reply.

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From here:

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Great description of the issue, thanks so much for pasting that.

RIP my 16-person family group chat… honestly a blessing.

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