I’ve searched through the forum here for a bit, and I’m just confused about group messages.
I am in the US, I received my phone yesterday, I have the NA version, my carrier is Consumer Cellular, and on the latest software update.
I’m not getting group messages. Ive missed 5 or 6 sets of messages since I moved my sim to the Kompakt. I did look up the APN settings for Consumer Cellular, changed them on the phone and saved them. It’s still not working. If I can’t get it working, I will have to return the phone as I need group messages for work.
Can anyone help me?
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@AltDaddy Were you ever able to receiving Group Chats? Is this straight out of the box?
Are your settings set correctly & do you have the correct APN settings?
Hello, thank you for responding.
I got it yesterday from a retailer here in the US (dumbwireless.com).
I do have that setting selected, but I’m missing replies from people. I get some replies, but not all. Here are my settings
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Here are the key APN settings for Consumer Wireless. I think they use the AT&T network
Key APN Settings for Consumer Cellular
You might have to create a separate profile:
To fix group messaging (MMS) on Consumer Cellular, create a new APN with Name: ccdata (or CC LTE), APN: ccdata , MMSC: http://mmsc.mobile.att.net , MMS proxy: proxy.mobile.att.net , and MMS port: 80 . Ensure the APN Type includes mms (e.g., default,mms,supl ) and save the settings.
I found that info here:
I updated the settings on my phone using this page from Consumer Cellular’s website (I’ll post a link below). I will also share a photo of the APN settings on my phone.
I don’t seem to be able to receive any text messages unless I text that number first. I’ve checked the group messages setting and it is set to “Single MMS group chat” as you recommended.
https://www.consumercellular.com/help/phones-and-services/common-issues-and-fixes/i-have-a-non-consumer-cellular-phone-how-do-i-set-up-messaging
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@AltDaddy I would now, suggest you contact our customer support. They will most likely ask you to send in logs, which our team can investigate. Their email is SUPPORT@Mudita.com
Please also send them these photos.
Thank you.
