False advertising

Can you please send me a screenshot of what your sound settings look like?
I would like to see these settings on your phone:

What is the purpose of showing you this picture? To check and see if I didn’t have my call volume all the way up? I’ve been through the threads on this issue already, I’ve seen you ask people (@jawn) this same question before.

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@evowl I just wanted to verify before I asked our customer service if this could be a hardware issue, covered by warranty replacement.

Ok. Thank you.

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@evowl I did reach out to our customer service & I am waiting for a response.

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