I kindly ask that this message be forwarded to the product development staff and decision-makers, since it concerns a critical issue with the core function of the Mudita Kompakt: receiving calls.
I’ve been using the Mudita Kompakt for a few days now and really enjoy the minimalist concept behind it. However, I’ve run into what feels like a critical issue regarding the call screen functionality.
When someone calls, the phone immediately shows the accept/decline screen — but it is fully active without any safeguard. This means that while the phone is in my pocket, the screen is sensitive enough to register accidental presses. In practice, this results in calls being answered or declined by mistake almost every time (I would say about 90% of the calls I received so far in my pocket were mishandled this way).
To clarify: it’s not that the phone becomes fully unlocked — people can’t access my data through an incoming call. The problem is that the answer/decline/text later buttons are active immediately, with no protection (such as a slide-to-unlock gesture, button combination, or any other safeguard).
Since the most fundamental task of a phone is to reliably receive calls, this feels like a very important issue to address. I sincerely hope that in the next update this can be improved, so that answering and declining calls becomes intentional, not accidental.
Thank you for listening to the community’s feedback and for the work you’re putting into developing this phone — I believe fixing this will make a big difference in daily usability.
The Kompakt should
detect when it’s in pocket using the proximity sensor and ignore the call/decline buttons
or/and
change the call/decline buttons to a swipe
This was the issue pushing me back to my smartphone. It’s unacceptable behavior from the Kompakt.
@urszula Pedro is not alone in this, see the other thread I linked to. At the moment I am looking into pouches of thick materials to put the Kompakt in and cover the screen so call/reject doesn’t get triggered in pocket.
UPDATE: When the phone is in your pocket, the screen should not respond to touch—this is where the proximity sensor comes into play. Our team is testing this right now. I do know that there are some updates coming in this month’s update that are connected with this.
During a call the sensor does do its job. When I remove the Kompakt from my ear, the screen changes. But not when its on the call accept/reject screen.
Agreed, have had the same issues and lost around half my calls. have to remove it from my pocket very carefully each time so as to not push any buttons!
