Hi, the function of alarm deactivation has stopped working, I do a deep press and I see the message that the alarm will be deactivated but then the alarm is still on.
2 Likes
I think a soft/factory reset can do the trick here.
Just go to SETTINGS & then scroll all the way down to FACTORY RESET.
1 Like
Hey Ula it didn’t help 
what should I do? Is there a guarantee for this clock? It was bought in December last year
1 Like
@martas Definitely contact our customer support at support@mudita.com
Our Customer Service team members will guide you through other options & will facilitate a replacement if necessary.
It seems the alarm deactivation function is malfunctioning, displaying a message that it will be deactivated after a deep press, but ultimately not turning off the alarm as expected.
1 Like
Hi!
We would have to take a look at the device to confirm but judging that the post is two weeks old I would assume that the OP has probably contacted us already in order to replace his unit. Anyone experiencing similar issues should reach us via email support@mudita.com.
Cheers!
1 Like