Camera Not Working for LINE

Technical Support
1

I sideloaded the LINE application onto my Kompakt, but it seems like while the camera is detected for video calls, it always says that the camera is disabled; even though it is enabled with the proper permissions. Does anyone else also have this issue?

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2

You might need to enable the camera. I don’t use LINE- but I use WhatsApp & I had to enable the camera.

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3

I already tried enabling the camera, but it still doesn’t work. None of the buttons do anything either. I already allowed the app to use the camera while in use.

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4

@lightsaber Are you trying to use the video call option? Like I mentioned, I’m not familiar with Line, but I’m wondering if maybe there is an issue because Mudita Kompakt does not have a FRONT-FACING (selfie) camera & it’s quite unusual to make video calls with the REAR camera (but WhatsApp uses the REAR Kompakt camera).

5

Yes I’m using the video call option in this case, but I should still be able to flip the camera to use the rear camera. Besides that, using the app to take photos/videos via chat doesn’t work either (it crashes the app). I grabbed a snippet of the adb logcat output when I try to use the camera to take a picture in chat.

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6

Thanks for these long. What it looks like to me (and I’m not an expert on this app) it tooks like the camera doesn’t function because LINE’s camera component crashes after failing to initialize or render properly.
So, this is not the system Camera app. It is LINE’s internal camera activity: LineMixCamera.
What these logs do not show clearly is the root cause.

I asked our team & there could be various causes, but could be:

  1. LINE’s in-app camera is incompatible with Kompakt of Kompakt’s camera HAL/API behavior.
  2. LINE expects camera capabilities Kompakt doesn’t expose or support.
  3. The app is crashing inside its own camera module, not simply being denied permission.
  4. Mudita Kompakt may be missing something LINE expects from a standard Android camera/media stack.

Unfortunately, since this is a third-party app, it’s very hard for use to diagnose what the actual problem is. Maybe other users have experience with this app & can help.

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