Hi guys, I pre-ordered this phone but now am having second thought since I hear that i might not even get signal. I live in Alabama and the only carrier that gives good signal all around here is a big company like Verizon. Thanks.
While the Mudita Pure is âtechnicallyâ compatible with Verizon, it is not certified by them. Therefore, Verizon can kick you out of their network anytime they want because you are not using a certified device.
Iâll be testing the device whenever they send me one and doing a review, so stay tuned for that USA compatibility, but as of right now, Iâm going to say, donât count on it.
So if it doesnât work for you, will you just send it back? Iâm assuming you use verizon as well?
Hmm. Thatâs not how I do the reviews and videos on my channel haha. I use Verizon and I know that the Mudita Pure wonât be my daily driver, but I hope to keep it to continue updating the community as Mudita releases more updates of the phones. But thatâs because I make content on the topic of basic phones and digital minimalism. If I was a consumer only and lived in an area where Verizon is the only carrier, Iâd definitely have to send it back.
I am currently on my father in lawâs (FIL) Verizon plan. I just received my Mudita today and when I inserted the sim card, apparently it triggered a text from Verizon to my FIL about how I switched phones. The sim didnât work but I suspect that if my FIL called Verizon, he can get it sorted. Will report back tomorrow when heâs able to help me with it.
@peiitforward interesting feedback. Thanks for sharing.
Does anyone know if this happens often with US networks?
Perhaps @Jose_Briones can give us some insight.
When you switch between phones, when youâre testing devices, did you ever come across something like was described above?
Yes. Itâs common. Itâs to protect from SIM fraud. @peiitforward call VZ or go to a store to get this sorted. Be advised that since Mudita is not certified, they can refuse to give you support and the phone can lose connection at any time. It may or may not happen, but be aware of that.
@urszula excited to test the different carriers once I get mine.
@peiitforward If you are willing to loan your Mudita so I can review it, let me know. I am in Denver and would love to give the device a spin for the YouTube channel and for other people to see the device is real!! But if not, itâs ok haha. Enjoy it
I just got off the phone with Verizon, I will probably have to call again when I have more energy. The regular customer service person that Verizon doesnât support this phone (as expected). I told them I was able to receive a call from my mom but I wasnât able to call out or text (I just happened to receive a call from my mom during my half hour call with Verizon). They were in the process of transferring me to technical support to see whatâs up and then the call failed. I donât have much hope and was wondering if this is something that could be alleviated with future software updates?
Here are something that you can try:
Ask for Tier 2 and ask them to activate CDMA-LESS on your account. If this doesnât work, then no dice for this device.
Software wonât fix things sadly since itâs a certification thing rather than a software issue.
@Jose_Briones Iâve been in Poland for a few years & I donât remember that switching phones in the US was so complicated. I remember going back to visit my parents from Poland a few years back & just buying a pre-paid sim card at T-mobile & popping it in my phone. No phone calls involved & it was not very complicated.
However, this may be different if @peiitforward is using a post-paid plan & as she said- sheâs on a family plan.
Also, would it make sense for her to test out the phone by buying a pre-paid sim card?
Things have gotten really complicated lol. On the prepaid side of things it remains pretty much the same, but on postpaid itâs all different kinds of hoops to jump in order to get the phones configured. A prepaid Verizon SIM may work but Iâd recommend using an MVNO like US Mobile in that case since they donât even care about the IMEI.
Edit: Most of the time they donât care
Hi all! I havenât had a chance to call Verizon again to follow @Jose_Brionesâs advice. It take a lot of determination and energy to even dial the number for some of these hellish customer service phone trees. I think I will try the prepaid route and report back
I know, I just thought that youâd do us all a favor and pay it forward
Still waiting to hear if anyone has successfully gotten Verizon to work, or anything other than T-mobile!
Verizon makes calls, but texts do not work well. I do not recommend you get the Pure for Verizon in the US. T-mobile has been working decently well. Review coming later this month. You can check my livestream with the Mudita and different tests.
Mudita Pure is carrier-free and operates on 2G/3G/4G/LTE which enables its global connectivity. Get more information from : Metro PCS Pay Bill Online | Instant Metro PCS Payment | TopMyCellâ˘
Currently Mudita Pure does not work with AT&T and Verizon SIM cards, however, it works with T-Mobile.
Mudita Pure, due to its ultralow Head SAR antenna build wonât be able to meet those requirements,
therefore access could be cut off in the future.
You wrote "Currently Mudita Pure does not work with AT&T and Verizon SIM cards, however, it works with T-Mobile.
Mudita Pure, due to its ultralow Head SAR antenna build wonât be able to meet those requirements,
therefore access could be cut off in the future." What does âthose requirementsâ refer to? I wasnât aware that 4G/LTE service was in danger of being cut off anytime soon. Only 3G.
Verizon and AT&T have an additional certification process. Mudita didnât pass the tests and therefore they wonât be able to use their VoLTE.
Is this CDMA only?? 3G is shutting down & it wonât work if thatâs the case.
I am trying to find a âsafe enoughâ device for myself. I have EHSâŚExtreme intolerance to EMF frequencies, To the point of seizure/convulsions and even cardiac arrest. I am very upset that they are shutting 3G down.