Hello! I am Henry Sánchez from Costa Rica, after a wait of approximately 6 months, I received my Mudita Phone with the best attitude (and the appearance of the packaging is perfect).
At first I was very happy with the cell phone, I liked its design, ink screen, however with use I began to notice defects that led me to make the decision to buy another cell phone because they became too annoying…
Below I share the errors or defects of this cell phone:
Very very poor reception, had no signal even in cities.
The truth was very disappointing, at first it is very difficult to disconnect from whatsapp and social networks, and after that not have a signal? In these times it is required at least that we all have a basic signal where they can call us or send us an SMS.
In my case, there were weeks of a lot of stress with my mudita, because I have a newborn baby and I go to work, so my wife and daughter are left alone at home, so my concern was that if an emergency occurred they would not even be able to contact me.
On many occasions my wife tried to call me about miscellaneous issues, and she only managed to contact me 3 out of 10 times. What if it was an emergency?
It constantly freezes, and then reboots.
Sometimes I’m in the car with my wife, when suddenly a message comes to my wife’s smartphone saying: Is Henry with you? Well he doesn’t answer my calls.
So I checked my cell phone and it was frozen, I pressed buttons and didn’t react, then after a few seconds the Mudita logo appears and the cell phone restarts, after that it continues to work fine. But during all that time that the cell phone is frozen, neither calls nor SMS are received.
This happened about 1-2 times a week.
(And yes, as soon as I received the cell phone I downloaded the software on the computer and updated it to the latest version).
The speaker sounds very low.
In a place with a lot of noise or many people, you will not be able to hear the cell phone, sometimes I noticed that they called me because of the vibration, not because of the sound.
It’s good quality? Yes. (And the guitar rigtones sounds awsome)
Sound loud? Nope.
The operating system is very slow
Perhaps we are used to doing everything quickly, so this point is debatable, but personally it bothered me that even to unlock the cell phone you can’t do it too quickly.
Summary of my experience with this cell phone:
In my case it was a very bad purchase, a waste of money.
I was busy for 2 weeks analyzing what I was going to do, because I needed a cell phone to work and to contact my family, just when I decided to run to buy another cell phone I made the decision to return the cell phone, but surprise! Cell phones cannot be returned if 14 days have passed since you received it, of course… it was in the terms and conditions… but… who reads that?.
This other cell phone that I bought is extremely ugly, it has a poor definition screen, it is not minimalist in style, and it only cost 46$ USD but it has reception everywhere and the speaker is too loud. And it’s also 3G, just like the Mudita.
Anyway… I lost my money, but still I thank you for this place where we can freely comment on our experience…
However, I still agree with you, Living offline is better.
PS: If you live in Costa Rica and want a Free Mudita, I’ll give it to you.