Repair and warrenty

Mudita Products
1

Hi

I am looking at the repairbility of the Mudita Kompakt.

I can find the sparepart and the guide to change the sparepart eg. the battery.

However. By question is that on the spareparts is there a warning on void of warrenty, but that is not present in the guide. So do I void my warrenty if I change the battery myself?

Br,

Natasha

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3

Link to support -

Battery Replacement (pdf link)

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4

Thanks. Notice that there is no mention of warrenty void in the guide.

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5

Dear @Natasha I am very sure opening the case yourself will void the warranty!

You should contact Customer Support at support@mudita.com

Do you know how or why the battery failed?

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6

Hi

My battery has not failed. I just wanted to make sure whether the the warranty was void.

Just to prepare :slight_smile:

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7

@Natasha Thank you for reaching out. You can purchase spare parts here:

Here is the link to self-installation guides:

8

Thank for your answer. But will it void my warranty if I change some parts myself?

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9

I would encourage you to contact our customer support to get a clear answer for your specific case. If you purchased your device from Mudita & something is not working, it would be best to contact them first.

10

Hi

Thanks for the answer. I will reach out to support if I need to replace some part at some point :slight_smile:

1 Like