Has anyone else had trouble getting Mudita to respond to anything? I tried the Kompact and ultimately it wasn’t a good fit for me. I reached out numerous times through their portal to request a refund/return within the 14 day limit and over a week later and no response and now outside of the return window. Anyone had any luck contacting them?
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@ccrnnr9 I’m so sorry for this delay. When did you reach out to our customer service? Sometimes, do to the elevated number of tickets, it can take a few days for them to get back to you.
@urszula thanks for getting back to me. I sent the ticket 8 days ago on June 12. Thank you.
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@ccrnnr9 I’m on it. So sorry for the wait.
@ccrnnr9 YES! I’m having the same issue. The phone won’t connect to the desktop app. I’ve raised two tickets so far and not received a reply. I’ve decided to return the handset and have messaged again.
@urszula you’ll see that I’ve also made a thread about this as I’m unable get support through the usual channels. Please could you help me?
@anonn127320 I’ve pinged customer service. I so sorry for the delay.