Is there any statement by Mudita on how the tariff increases from the US will impact prices or change the prices or shipment dates for any currently ordered Kompakt phone?
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@montymallory At Mudita, we COVER/PAY for all the duty/customs/tariffs. The only thing you pay for is Shipping. So if you are asked to pay anything by the courier, please make sure to contact us directly.
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If they do try to charge us on delivery we would just not accept the Kompakt until we contact you guys?
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I think they would inform you first, because I don’t think FedEx drivers can accept payment. In Poland, they usually inform the receiver first. At least, that’s what happened to me. When I ordered Jose’s book, I got a notice in my mailbox that I have to pay like a customs fee & then I can get my package. Same thing happened when I ordered some Skincare/makeup from Australia.
Basically, I had to pay FIRST & then they would attempt delivery. However, I will ask our logistics guy to double check.
Didn’t you get a notice from FedEx when you first ordered something from us & we had to call them and clear it up. I may be mixing it up, but I have a recollection that we’ve discussed this issue on the FORUM. I gotta check.
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Yeah I remember that, he did actually ask for payment at the door, but I don’t remember how we ended up resolving it, was like 3 years ago lol
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@minimalist4life I remember it. You refused delivery & contacted us. We contacted FedEx to resolve it & they delivered it the next day. I remember you wrote me a DM.
Oh thats right!
Well hopefully it does not happen again, I could not wait an extra day for the Kompakt, I think I would just pay fedex! 
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