New sim from same provider or should I try a new one?

So I got my mudita yesterday but I am unable to make calls. For those in Canada I am on public mobile. I don’t want to waste 10 bux on a new sim only to find out I can’t make calls again. I want to stick with a cheap plan so the only providers here in Canada that provide a 15 dollars plan are freedom (which I had when I used the LP2 and it worked great) and Virgin. Thoughts?

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