Kompakt review for the tech-challenged/basic user

I have seen several reviews by users with extensive developer experience and by users who have put a lot of effort into customization in order to meet their particular needs, so I figured I would post my own (lengthy, sorry) review after several weeks of use, just in case there are others like me out there who are considering the Kompakt expecting to use it more or less as intended based on advertisements. I wanted an e-ink phone and was very excited about having a physical switch to “disconnect.” I was fully prepared for a phone with no browser, no email, no social media, and no capabilities beyond maps (with driving directions), e-reader, texting, and voice calls. I had no expectation that I would be able to integrate or sync my existing contacts or calendars. Full disclosure: I did sideload Signal, Brave, and Proton Mail; I use Signal to text with family overseas, so this was essential, and I rarely use the browser or email functions but was uncomfortable being totally without those capabilities in an emergency.
Overall, I think the phone does a good job of creating a conceptual shift–I check my personal email morning and night, browse social media from a desktop over my lunchbreak or in the evening, and my relationship with technology (and its intrusions) is much better.
Having said that, here is what I wish I had known ahead of time:

  1. I had to switch carriers from AT&T to T-Mobile because AT&T would not support my phone. Despite some workarounds posted by other users, there was no fool-proof out-of-the-box solution and at the most basic level, I want my phone to call and text without having to do anything complicated and that was simply not possible for me on AT&T.
  2. The Maps app is virtually useless to me except as a digital version of a paper map. As a pedestrian going to a commercial business, it works, but it cannot locate a residential address unless you already know where it is on a map and can drop a pin and request routing. This may be an Open Street Maps issue, but I have tried the suggested inversion of street name and address, which is common in EU, but that does not work either. Unless the Mudita team can address this problem in a future update, you should expect to have to sideload an app like Waze if you want to be able to reliably use the search function and locate an unfamiliar destination based on the address.
  3. Messaging apps like Signal do not produce notifications the way that the SMS messaging app does. The phone will ding/vibrate but nothing will appear on the lock screen, so if you miss the initial audio/tactile notification, you will have no way to know that you have a new Signal message. I found myself checking my phone more as a result, since I cannot tell at a glance whether anyone has tried to contact me. I understand that the goal of the device is to reduce dependence/intrusion, but as long as SMS messaging produces notifications, it seems like a real miss to not have other messaging apps do the same.
  4. The e-reader does weird stuff–every time I turn a page, the entire screen blinks multiple times before resolving the text into something readable. E-books are still readable, it is just extremely annoying and I have never experienced such a visually jarring effect on any other e-ink device I have used. According to the Mudita OS K roadmap, “User-selectable E Ink refresh display modes” are planned for 2026, so it is possible this may resolve in a future update.
  5. The music player app does not sort things by album or artist automatically, so expect to spend time manually creating folders for artists or albums.

In summary, the phone does most of what it is actually advertised to do, and a lot of user complaints stem from owner frustration that the device fails to operate like an e-ink version of their regular smartphone with a physical privacy/do-not-disturb switch. On the other hand, it doesn’t do a particularly impressive job of doing the bare minimum advertised functions either. I can call and text, listen to music, read a weird flickering e-book, and access an e-ink map of wherever I am (which cannot “find” most destinations by address). The keyboard has predictive text but does not have autocorrect, so expect to do a lot of backspacing while typing (as a dyslexic, the loss of autocorrect is painful). If the e-ink display issue were improved in an update and the Map app were fixed so that I could actually search by address, the Kompakt would be a great way to combine a Nokia brick phone with an old-school iPod, a Kindle, and a Garmin–which is what I was expecting after reading through the company’s website. As it stands, it is a perfectly adequate talk and text device, but is unpleasant for reading more than a page or two and useless for navigating to a destination in an unfamiliar place. I had hoped for a more privacy-focused alternative to my prior setup, which was an iPhone with the display set to grayscale and all apps deleted other than email, Brave browser, talk/text/Signal, iBooks, camera, maps, and VLC music player.

My hope is that future updates will bring the Kompakt closer to my (I think not unreasonable) expectations and I will be able to transition to it 100% of the time, but until Maps are functional, Signal produces notifications, and the e-reader screen flashing improves, I will still need to rely on other devices and will have to resort to the iPhone any time I am travelling. Could some of the issues above be addressed by loading a different keyboard, running inkOS, or adding Waze or other apps? Possibly, but at that point it defeats the purpose (for me, at least) of having the Kompakt, since it ultimately turns the phone into a regular Android phone with an e-ink screen, and if that is what I wanted, I would have purchased a Minimal phone, Boox, BigMe, etc. Overall, I see a lot of potential in the Kompakt but it has not yet been fully realized, and I hope the Mudita team continues to make improvements, since the concept is a really good one and I look forward to enjoying this phone in the future.

3 Likes

@sbr Thank you for being really fair in your review. We really appreciate how clearly you’ve described both what’s working for you and where the experience still falls short.

We’re glad to hear that the broader goal of a healthier, less intrusive relationship with technology has resonated. That shift you describe is exactly what Kompakt was designed to support. At the same time, we fully understand your frustrations around the Maps app (our team is aware of this), notification behavior for apps like Signal, and the current E Ink reading experience. You’re absolutely right that a device meant to simplify should not require workarounds to handle core use cases.

The good news is that Kompakt is still evolving & it gets better with every update. PLUS feedback like yours is genuinely helpful in guiding that process.
Thank you again for engaging with the product honestly and for sharing your experience so clearly.

1 Like

Well, it has just been brought to my attention that I have not been receiving any group texts on the Kompakt. I read through a number of other forum posts and went through the T-mobile website to ensure that my APN settings were as directed, restarted the phone, and I am still not receiving group texts. Unless this issue is remedied, the Kompakt will have to go in a drawer, since this is a problem that I cannot work around or deal with via lifestyle changes. It looks like Verizon users also have this issue, and AT&T is (as noted in my initial review) a no-go, so I am concerned that the Kompakt is not really viable on many of the major U.S. carriers. If there are T-mobile users out there who have solved this problem, I would love to know their fix, but otherwise I think this is the end of my Kompakt journey until there are major improvements in future OS updates.

1 Like

@sbr, I had no problems receiving group text messages on my T-Mobile service when I had a Kompakt last year.

Question: Did you move your T-Mobile SIM card from something running RCS (Google Android or iPhone)? My impression from many posts on this forum is that somehow this can be the cause of the problem … but that there is a solution or two.

1 Like

I did move the SIM card over from an iPhone but had already disabled RCS some time earlier. On the off chance that it will take 30 days to de-register from RCS, I will try again in a couple of weeks, but realistically I am going to continue to have to switch back and forth between the two devices until some of the other issues I outlined are substantially improved or resolved by future updates. From what I am reading, it sounds like this is going to continue to reset me to RCS unless I get a second phone number. Unless the Kompakt can meet my basic needs as outlined in my initial review (at bare minimum, this means reliable group texts and useable maps), I cannot transition to the phone full-time. And if I cannot transition to the phone full-time, it seems like I cannot maintain a setting that allows me to receive group texts. So at least for now, I think I may be caught in a loop and the Kompakt is not going to work for me until/unless it can support RCS (not likely) or that all other features work well enough that I can abandon my iPhone for good.

2 Likes

One possible solution is to move to AT&T (T) or Verizon (VZW), which would give you a new SIM card, but the cellular telephone number (CTN) would be the same, and I do not know whether that frees you from this 30-day circle of hell. Plus, even if that solves your problem, T and VZW may not give you the cellular-signal coverage that you now have with TMUS.

My big impression from all of the sad-story posts about RCS here is that Apple and Google (if one activates RCS on a Google Android cellphone) have replaced the American cellular carriers in tying users to cellphones that use RCS instead of tying them down to cellphones sold by, and locked down by, those carriers.

I was fortunate that I was never on an iPhone and that I left the Google Android world before RCS became a thing, so any transitions from one cellphone to another have NOT given me this locked-in-RCS-jail situation.

1 Like

I had already switched from AT&T to T-Mobile specifically because AT&T would not support the Kompakt at all, and enough Verizon users are reporting similar situations that I don’t know if that would be fruitful. My entire goal was to switch to a minimalist dumbphone that worked right out of the box, since I do not have the know-how to deal with a lot of workarounds (some of which undo a lot of the minimalism of the phone). And frankly, I expect a $300-400 device to do what it is supposed to do reliably, without a ton of community-based solutions and waiting around for OS updates. I thought I had done my due diligence by reading through reddit and forum posts here, but I clearly did not have enough information to understand how fraught the transition would be from a configuration standpoint. At this point I am afraid all I have is a very expensive burner phone, and nowhere on the Kompakt page did it say anything about not supporting RCS (which, I might add, other manufacturers like Sidephone do explicitly state on their product pages). I don’t know that the average person is intimately familiar with the messaging ecosystem, especially now that, as you point out, RCS is the new tech trap that many of us take for granted. I still hold out hope that the Kompakt might work for me someday, but I have the sense that it will take a while.

1 Like

@urszula: Here is yet another example, in my opinion, of why the Mudita Kompakt deserves a much more detailed sales page than it now has:


@sbr: This part of your comment…

…made me look up a sales page for one of the Sunbeam Wireless flip phones. Sure enough, Sunbeam explicitly states no support for RCS!

image

1 Like