Kompakt repairability

@urszula I mentioned it briefly the other topic, but I’ll write it here as it’s more specific to repairability.

Will you offer selling replacement parts that are allowed to be shipped like Replacement Screens, Back Covers, Charging port module?

I’m pretty careful with my device, but I would love to be able to change the back (housing) cover in the future if it gets scratched.

Thanks.

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I think it might become necessary - depending on scale - that Mudita considers different approach for the US customers, or partners with some repair shops abroad for battery replacements.

By the way, Philips just started their Fixables program to help people 3d-print spare parts for their gear. Nothing much so far but that’s kinda interesting: Philips | Printables.com

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@gezimos & @muxbree I’ve pinged our team for more info. Once I get some some clarity, I will come back here.

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Thanks for the replies & the hard work!

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@gezimos :black_heart:

Yeah, I’m going to be writing in my feedback that I think they should reconsider their approach to battery replacements. I am forced to ship to Poland whenever my battery starts to die, and I am at the mercy of whether or not Mudita is still replacing them when the time comes. The battery is proprietary and they won’t ship them, so where really is the longevity of this device? Do I really own it if I don’t own the right to repair it?

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Thank you, Urzula! You’re amazing as always :heart:

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@muxbree :black_heart: