Hey!
I just got my Mudita Kompakt global version, but when I booted it up, it started with an Android loading screen. By the time it was fully on, I saw it was running some version of Android instead of MuditaOS and had a persistent notification saying “Serial console enabled: Performance is impacted. To disable, check bootloader.” I tried factory resetting it, and same thing! Anybody else experience this?
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@guy I’m so sorry for this mistake. Please contact our customer support & the will get this taken care for you. Their email is SUPPORT@Mudita.com
Hey, I am having a similar issue. Locked out of my brand-new device received today.
I have already opened a ticket to the support.
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@darenju I’m so sorry for the mix-up. Please contact our customer support at SUPPORT@Mudita.com and they will be able to help remedy this situation.
Thank you. I had contact with Szymon, who produced a FedEx shipping label for me to send back the device.
Are you able to say if I would need to place another order, or if your system would be able to ship a correct device as a replacement?
Dzieki.
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