@tkfa Did you get a shipping notification?
Not so far as I can tell, I only have the order confirmed email for the add-ons that I made later.
I hoped to get a tracking number overnight here but am still waiting.
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Any idea why?
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Because you are impatient
hahah it’s funny how people are so on the edge because of their orders.
WOw you are still waiting eh, hope you get some news soon!
@kirkmahoneyphd Our marketing manager @pawel_pacewicz is looking into this. We’ll get back to you with some concrete info.
@kirkmahoneyphd I’m going to DM you your tracking number. It did go out. I’m not sure why you were not notified.
Thank you, @urszula, for the DM’ed tracking number!
@kirkmahoneyphd Customer Service will be in touch to get you all the info
as well.
@urszula, in addition to your kind DM, I got a nice email message with the UPS tracking URL from Customer Relationship Lead Łukasz Sieciński.
I thank you + Łukasz + @pawel_pacewicz!
Patiently waiting for NA version… ![]()
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Nice happy for you Kirk! Let us know when you get it and your review
Yeah the wait is killing me lol, I hope somehow they can start shipping these out next week
Since I behaved myself until the last day of April, I can now peacefully join the inpatient anxiety. Indiegogo backers can expect their phone to be shipped today right? Sun is shining, an e ink phone will be superior this summer.
Hey guys!
Non backer pre-orderer here. I ordered last week from the UK and just got my Packed notification.
Very excited, though it’s ironic. I’m pretty sure impatiantly refreshing my Gmail contantly for updates is very anti-Mudita behaviour ![]()
@urszula is it possible to get an update on shipping? Are the Indiegogo orders out, how about the pre-orders? Just so we can chill our nerves a bit
and you don’t get questions about the each individuals orders status in every 5 mins
Hi! Late pre-order here and I just got my notification that my order is ”Packed New”. I pre-ordered 8 april 2025.
So excited!
I remain calm and mindfull. I backed in december last year, still have no shipping confirmation
but my day will come eventually.
I just received mine today! In the UK.
If it helps anybody who is looking forward to theirs being shipped, here’s a rough timeline of the shipping process for me:
Friday 6am - received “your order has been updated with a status of Packed NEW” email
Friday 11am - tracking shows UPS collected the parcel
Friday 3pm - received “your order in its way to you” email, with UPS tracking number
Friday 9pm - parcel got held by customs (I think this was just bad luck as other people seem to have had theirs clear customs immediately)
Tuesday 4pm - parcel got released by customs (again, this seems just bad luck they held it for a few days)
Tuesday 8pm - parcel left Poland
Wednesday 9am - parcel delivered in UK!
I’ll write a post with my first impressions later today. But overall it’s looking great and I’m really happy with it so far!
This is really helpful. Thanks damian.