@tkfa Did you get a shipping notification?
Not so far as I can tell, I only have the order confirmed email for the add-ons that I made later.
I hoped to get a tracking number overnight here but am still waiting.
Any idea why?
Because you are impatient hahah it’s funny how people are so on the edge because of their orders.
WOw you are still waiting eh, hope you get some news soon!
@kirkmahoneyphd Our marketing manager @pawel_pacewicz is looking into this. We’ll get back to you with some concrete info.
@kirkmahoneyphd I’m going to DM you your tracking number. It did go out. I’m not sure why you were not notified.
Thank you, @urszula, for the DM’ed tracking number!
@kirkmahoneyphd Customer Service will be in touch to get you all the info as well.
@urszula, in addition to your kind DM, I got a nice email message with the UPS tracking URL from Customer Relationship Lead Łukasz Sieciński.
I thank you + Łukasz + @pawel_pacewicz!
Patiently waiting for NA version…
Nice happy for you Kirk! Let us know when you get it and your review
Yeah the wait is killing me lol, I hope somehow they can start shipping these out next week
Since I behaved myself until the last day of April, I can now peacefully join the inpatient anxiety. Indiegogo backers can expect their phone to be shipped today right? Sun is shining, an e ink phone will be superior this summer.
Hey guys!
Non backer pre-orderer here. I ordered last week from the UK and just got my Packed notification.
Very excited, though it’s ironic. I’m pretty sure impatiantly refreshing my Gmail contantly for updates is very anti-Mudita behaviour
@urszula is it possible to get an update on shipping? Are the Indiegogo orders out, how about the pre-orders? Just so we can chill our nerves a bit and you don’t get questions about the each individuals orders status in every 5 mins
Hi! Late pre-order here and I just got my notification that my order is ”Packed New”. I pre-ordered 8 april 2025.
So excited!
I remain calm and mindfull. I backed in december last year, still have no shipping confirmation but my day will come eventually.
I just received mine today! In the UK.
If it helps anybody who is looking forward to theirs being shipped, here’s a rough timeline of the shipping process for me:
Friday 6am - received “your order has been updated with a status of Packed NEW” email
Friday 11am - tracking shows UPS collected the parcel
Friday 3pm - received “your order in its way to you” email, with UPS tracking number
Friday 9pm - parcel got held by customs (I think this was just bad luck as other people seem to have had theirs clear customs immediately)
Tuesday 4pm - parcel got released by customs (again, this seems just bad luck they held it for a few days)
Tuesday 8pm - parcel left Poland
Wednesday 9am - parcel delivered in UK!
I’ll write a post with my first impressions later today. But overall it’s looking great and I’m really happy with it so far!
This is really helpful. Thanks damian.