It's Official! Mudita Kompakt has left the warehouse!

i use as linked device

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When did you order? I ordered mine the 24th, haven’t gotten a message yet.

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4th April and it’s going to arrive today

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Alright, nice! :slight_smile:

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Very curious if I’ll get mine today as tracking says it’s still in Poland but UPS sent an email saying it’ll be delivered today

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This cutie finally made its way to south of France :smiling_face_with_three_hearts:

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Just out of curiosity, I’ve preordered on the website (Global, to Germany), and haven’t heard anything. Should I be concerned or should I just hang tight?

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@jfoigjboiwjefaij When did you order? Did you get a confirmation email of your order?

I ordered Apr. 1 and received a ‘Your payment has been received’ email

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@jfoigjboiwjefaij Please email our customer service dept at support@mudita.com
They will be able to let you know what’s happening with your order. As I mentioned in an earlier post, management has informed me that all global pre-orders are scheduled to go go out by May 7th- like @Sharaz posted last week, so we are not expecting any delays.

i wish UPS gave better updates… i have Schrödinger’s package. its both in the Poland warehouse and out for delivery but past its delivery window, but suck in polish customs…

:joy:

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@eden are you waiting for delivery in UK? If so I’m in the same waiting boat. My screen time has increased tenfold exclusively for the UPS tracking site!!

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I’m also in the UK and my delivery estimate puts it at today or tomorrow. Today looks unlikely now.

When I click on the tracking link in the email, I’m taking to tracking page that is virtually empty. There are two alphanumeric numbers at the top and then a blank page.

@urszula, are there issues with this area of the site?

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@petemeister I just copied the tracking number from that page into a generic tracking app, which pointed to it being a UPS package. Then I’ve been using UPS to track it, although as @eden has pointed out… the UPS site seems slow to update.

yeah UK. im now pretty sure its still not left Poland as it missed the ‘delivery’ window from the delivery email for today, the tracker still says its stuck with an issue in the warehouse "
ive no idea if its in the UK or not…

if its UPS it can be tracked here https://www.ups.com/track?loc=en_GB

does yours say its in Poland still or the UK yet?

@eden Such a pain! I originally had a ‘Deliver by end of today status on UPS’ but it reverted back to being in the warehouse. At least our Kompakt’s have company…

ah ok. its probably an automated email on estimated delivery assuming it would have been in the UK by now.

do you have the same held hostage in the warehouse message? I wonder whats stopping them being released out of Poland.

at least i know i can probably go to the shops and not miss my phantom delivery :smiley:

So, we’ve been provided a tracking number, but not been told which courier is being used? Good heavens.

Update: Ship24.com confirms it to be a UPS parcel. Status: “Shipper created a label, UPS has not received the package yet.”

The UPS website simply has a page loading spinner that is powered by a perpetual motion machine. I would expire before it did.