Hello - I’m wondering if there is anything in the works to help pair hearing aids with the Kompakt. The app I use (Signia) was easy to side-load, as is getting the devices to pair with Bluetooth in the Connected Devices menu. The device also must pair within the Signia app, however usually only L or R will pair, rarely L&R together. I understand that Android uses ASHA: Audio Streaming for Hearing Aids, however as there is no “accessibility” setting on the Kompakt I’m guessing this is not included in the OS? Thanks in advance for any responses!
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I’ve asked our team to help out with this question. I’ll come back with an answer when they respond?
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Thanks, Urszula!
@robertbwright So, our team got back to me & unfortunately Kompakt does not support Bluetooth 4.2 with Low Energy (BLE)
This is our team’s explanation:
You are absolutely correct in your observation, the lack of an “Accessibility” menu is the key indicator here.
Why this is happening: On standard Android devices, ASHA is a system-level protocol located specifically in Settings > Accessibility > Hearing Devices. It handles the complex synchronization required to stream audio to both Left and Right hearing aids simultaneously while treating them as a single output.
Because MuditaOS K is a stripped-down, privacy-focused version of Android, many standard system services (including the Accessibility suite that powers ASHA) are currently not present. This is why:
The Signia App works for control: Sideloading the app works because it uses standard Bluetooth Low Energy (BLE) commands to change volume or programs.
Pairing fails for streaming: When you try to pair for audio, the phone sees two separate Bluetooth devices (L and R) but lacks the ASHA “manager” to bond them together. This results in the behavior you described: only one side connecting at a time, or the connection dropping.
Potential Workaround: Intermediate Streamer Since direct ASHA streaming is not available, the only reliable way to stream calls or music from the Kompakt to your hearing aids currently is to use an intermediate streamer accessory (often called a “StreamLine Mic” for Signia or similar “Clip” devices).
These accessories connect to the phone via **standard Bluetooth (Classic),**just like regular wireless headphones, which the Kompakt does support fully. The accessory then relays the signal to your hearing aids.
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Thanks for the in-depth response, it does make perfect sense. I do have the StreamLine Mic and it easily pairs with the Kompakt. Unfortunately the streaming sound quality, while louder, is still awful with the StreamLine Mic and the calls I tried to make were not of acceptable quality, people on the other end said the sound was awful. I get the same results paired with my iOS devices, even with the StreamLine Mic… so I’m choosing to switch to a different brand of hearing aids and opting out of bluetooth altogether. Again, thank you and the team/community so much for your help.
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