Hi, yesterday I needed to use maps and realized the GPS wasn’t working. I tried both the Mudita Maps app and CalmMaps. I downloaded maps for my region and neighboring areas, but it didn’t find my location and didn’t get the directions. Before the latest update, everything was working fine. I enabled assisted GPS, hoping it would work even better. Has anyone had the same problem? Thanks a lot.
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@Gorgonauta Thank you for reaching out & I’m sorry that you’re experiencing problems. Can you share if you got some sort of ERROR message? Or nothing was connecting and the maps were not rendering? I just want to make sure I understand what’s happening on your end. If you have pictures, that would help as well.
Basically when I open the Maps app, I see only the Floating Action Button and in the middle the gps dot. If I try to plan a trip it returns the error: “GPS not available. Check that you have a clear view of the sky and that location services are enabled”. Anyway I’ll take some screenshot tonight. Thanks Urszula!!
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@Gorgonauta Thank you for the fast response. Also, please report this to our tech support at [email protected] & send them the screenshots as well. They might be able to diagnose the issue faster.
On a side note- when I first enabled A-GPS, I was at home & I was trying to plan a route & I got that same error:
“GPS not available. Check that you have a clear view of the sky and that location services are enabled”
BUT then I just gave it some time by the window (and i mean like 5minutes) and then it worked.
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Ok! I’ll try this and if doesn’t work i will report via email directly to the team! Thank you again
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I’m just coming back here to say that I solved the issue quite simply. I restarted my phone and then left it outside for about 5 minutes; after that, the maps started working perfectly again. I’m posting this so that if anyone else has the same problem, they can fix it.
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Perfect! I’m so glad everything worked out. Thank you for sharing this. It will definitely help other users.
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I do something similar myself, I sit outside on a bench and do nothing for a while, after that, I work perfectly.