Fingerprint error on Kompakt (Enrollment was not completed)

Whatever finger I try to enroll (even the middle one :slight_smile: ), I get ‘Enrollment was not completed: didn’t work. Try again or use a different finger’.

Did you guys have any problem with that?

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Hi There,
Maybe try to restart the phone first, it sometimes help, i had no issue adding my finger.

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Done that many times :slight_smile:

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@jackblack1 I have passed this on to our team.