Hello i just received my kompat open it and faillure unit looks…no custom os installed what is this?so i cant use the phone 
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Yikes, yeah I woudl contact customer service, @urszula can probably expedite it as well
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I will ping our customer service about this. In the meantime, please also start a support ticket by emailing support@mudita.com. Our apologies about this. I’ve notified our guys.
email send hope this fix soon 
thanks urszula
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I got word from Support that they have contacted you with next steps. Here’s to solving it soon!
Best wishes 
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Very thanks Aleksander i read the instructions hope fixed soon 
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