The cotton pouch that came with my Kompakt completely frayed on the inside and just fell apart because of it. Strange question maybe, but does anyone (preferrably living in The Netherlands) have one of those pouches lying around who would be willing to send it to me? I would of course pay for the shipping cost. Thanks!
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@superannette Thanks for flagging this. It shouldn’t be like this. Let me ask our team if there’s anything we can do.
Thanks Ursula! I should mention that I bought my Kompakt second hand about two months ago. It was originally bought in July 2026. The previous owner sent me the Kompakt with the pouch that came with it. I also have the original invoice. Let me know if you need to see anything. For instance, I still have the pouch so can send pictures if needed!
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