Call audio distortion on Mudita Kompakt – need help

I replied to the customer service person with LTE Discovery results. This ways several days ago and they said they would send to their tech team but I haven’t heard anything since.

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I also received the same response and sent results. Still waiting to hear back

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I will ping them to remind them.

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Any update on this? This is still a problem.

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@doak Do you have an NA version or Global Version of Mudita Kompakt?

NA Version.

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@doak Who is your network provider?

Freedom Mobile in Canada.
Just so you are aware, this issue is not limited to phone calls. I tried it with the built in audio recording app. Thanks

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You should report this to customer service. This might be a hardware issue & a warranty replacement might be needed, but only the guys in customer can determine that.
Please email them at support@mudita.com

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