Bug Reporting Methods: GitHub, Email, Forums?

Hi @urszula,
Can you clarify which of these reporting methods is preferred by you and the dev team?

I know your responsiveness on the forums is truly appreciated by all the users here. I want to respect your time by accommodating your technical/software support process whenever possible.

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I’d love to know too. The comingling of bugs and feature requests on this forum drives me nuts.

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These are the two ways that I know Mudita monitors the bugs/ requests/ feedback. Our tech team does use github, but I’m not sure they interact with the community on there.

So, I would always caution about putting stuff there because I don’t know if it will get to the right person.
I’m here on the FORUM & the customer support team is always there to help via email or ticket submission.

I would stick with those two. If I cannot help here, I will refer you guys to our customer support.

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