Why do customer services ignore me?

My Mudita Harmony was shipped to the wrong address. Customer services agreed to send it to the correct address, but they have now ignored my emails for one month straight. Four emails ignored, over the course of the month.

How can they do that and even consider that remotely acceptable?

1 Like

@unhappy I’m sorry that you’re experiencing a problem reaching our customer service department. Can you tell me when you tried to email them so I can check on this for you. Please DM you email address.