Seriously considering returning my Kompakt

Also any one else waiting for @urszula post today about the NA Kompakt shipping???

:stuck_out_tongue_winking_eye:

Hey I guy can hope can’t he!

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Yeah as a Pole I feel the community being too sweet sometimes. :smiley:
I’m on the same page with Sarten feeling that the product should be better cooked on GA but I’m on the same page with y’all willing to give them some time to commit to all the necessary fixes, hopefully sooner than KaiOS (i.e. never lol). I would even be happy to spend some of my spare time trying to code or test the fixes but I’m not a pro SW engineer. I was surprised to see someone earlier today saying gboard works better than the original app.

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Yeah. In the minimal phone/dumbphone space, patience is key. The thing with the Kompakt is that if you don’t want to be patient, you don’t have to. Sideload apps until they fix the issues or choose to wait. Both are perfectly fine options imo.

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I think that Mudita, as a company, is missing the boat here.

There are a lot of complaints, whether they are justified or not and we aren’t getting a lot of feedback. @urszula seems to have her hands full in the forums and is probably directed on what to answer or not; however, it’s a bad look for the company.

For example, I told a co-worker to take a look at the Kompakt, which she did. Yet, when she hit the forums, she found all the negative talk about the phones. Again, regardless of whether it’s justified or not (well, I guess especially if all the negative input is justified…), Mudita would look better if they got ahead of the issues by being a little more communicative, either in the forums or on their blog.

As for me, I’m (im)patiently waiting for the NA edition to ship to switch over from my Kyocera flip phone!

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To be fair, I think the team is a LOT smaller than we realize.

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Absolutely, I can only imagine how busy they are trying to fulfill the orders. I just hope Mudita succeeds, as a company, and am anxiously awaiting for the arrival of my NA Kompakt; I check the forums twice a day just to see if there’s a message.

Not only do I believe it will be a significant upgrade to the LP2 I was using, it will be a tremendous upgrade to my Kyocera flip phone that I’m currently using.

My co-worker is waiting for me to get my phone in before she decides to purchase hers. She was on the fence about pre-ordering, but after reading the forums, she chose to wait until I received mine to evaluate it in person. I can’t blame her, there.

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Tbh me and a lot other users here have been posting only about what doesn’t work well or what doesn’t look good. My other posts have been helping some users with some issues. I haven’t made a comment on what I like the phone for at all.

So of course there is a bias in forums because it’s where people are reporting bugs, requesting features and complaining. It’s acting more like Support Forums and not Community Forums :smiley:

But it seems I soon need to make Pros & Cons post from my testing period.

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97% of Swedes have smartphones, so basically anyone old enough to read. Seniors have smartphones. 3G is gone, flip phones are gone. Cash has been on the way out for decades, ATMs are rare, many places do not accept cash. Small transactions between people (fleamarkets, friends…) are largely done via the Swish app, which has been around for 13 years and is used by 90% of the population, i.e. virtually all adults. Beggars in the streets hold signs with their Swish-number.

Similar with the ubiquitous BankID app mentioned elsewhere in the thread, and which is used to log into all sorts of services.

We can lament this development (and I do have a number of concerns), but that is where we are. Swish and BankID are basically expected standard functions of a phone, on a level with calling and SMS. At some point one has to accept that some technology has become the norm - you need a phone to call the emergency number, and people without a phone cannot do it. We accept this, because virtually everybody has a phone. Same with those apps.

Personally, I need those apps more than I need calls and SMS. It would make little sense for me to get a phone that cannot run these apps - I would probably just carry an mp3 player (playing music is like 80% of what my phone does for me).

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Yes, this is unfortunately where we are. I would kind of be okay with it if they weren’t also phasing out alternatives like using BankID on a computer.

But I never expected the Kompakt to support these kinds of apps. Mudita has been clear from the start that the Kompakt is a privacy-focused, minimalist phone without Google services, which makes apps like Swish, BankID, etc., impossible to use (though apparently BankID might still work according to some reports). If Mudita were to start making accommodations for these kinds of apps, there would be no end to it.

In the other Nordic countries, they have Vipps instead of Swish. In other parts of the world, there are different apps that are equally important to people there. If Mudita were to support all of them, the phone would no longer be minimalist, nor privacy-focused, since that would require access to the Google Play Store and its services.

I love that I have the option to sideload some of the apps that are necessary for me (like my public transit app!), and I think this is the perfect middle ground: the phone remains useful, yet still minimal and non-distracting. As for Swish and BankID, I knew from the start that I’d need to keep my old iPhone for those. But since the Kompakt has all the functions I need for daily use, I can safely leave that phone in a drawer at home and only use it when I really need it.

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if your mandated apps didnt rely on google services it wouldnt be (imo) as big of an issue, but it sounds like they do, which is wild.

im considering getting a cheque book so i can instant pay people when out, otherwise they can just wait until i get home to give them money, or they can take cash :smiley:

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apparently onecalendar is good . I haven’t gotten my MK yet, but i have started adding events to onecalendar in anticipation

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@Jose_Briones Are you still rocking the LP3? Or do you split your time somehow with the MK?

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@petemeister LP3 only for me. MK is a great phone, but it doesn’t have the services/tools I use on the daily (Podcasts and Maps).

I could sideload, but I prefer the text based UI of LightOS tools instead of Antennapod and Organic Maps.

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Hi Guys,

Thank You for all your comments. All is being noted, and step by step product will be polished, more and more.

Please remember that for the release, we’ve focused more on core phone / SMS functionality and general system stability and optimization - also battery-wise than (sometimes quite obvious:-/ ) functionalities in added software. Now, having extensive feedback we put those requests in our backlog and step by step new options are being added to the software. We try to be fast and dynamic in this process (which is visible as fist updates are already out, and next are soon to be released) - but please remember that we are not that big team, and for some, more time consuming features it may take some time to be implemented.

(On the side, we love the critical voices as this is the best source for building the roadmap for future improvements, but please don’t be too harsh on us. Much bigger companies implement similar strategies, I still remember Apple adding copy-paste feature quite long time after iPhone release. This is not an excuse of course, but there are some real-world limitations we are facing).

Also, please be sure that we have not plans to „abandon” Mudita OS K in any predictable time in future. Quite the opposite, we have solid plan to extend and improve the OS as we plan to extend Mudita Kompakt market presence in upcoming years.

And speaking about the „abandoning” Pure is not quite fair IMO, long time after we knew that this device won’t be continued, we kept supporting it, to make it as much as possible usable for current owners (within the hardware limitation). And in my personal opinion, we finally reached decent software maturity with Pure. Which is somehow visible by people still using it (as on the photo form Urszula).

I hope this explains a bit our position.

If you have more questions of course, keep on asking;-)

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very much looking forward to this, I think If I understand the purpose of the phone a lot of this may be more around refinement than huge smart phone features. which imo is exactly what the kompakts goal would be. the phone as is works quite well for my needs, right where I want it par some qol and bug fixes

Ive mentioned elsewhere, I hope we might see some insight / blog of similar on your approach post release :smiley: especially in regards to security of the device etc (aosp12 being eol).

those little quality of life things I think are really going to do nothing but improve an already pretty decent device (eink refresh improvements, aa?, Mudita centre integration, ongoing tweaks to improving core phone/sms quality I hope we may see as development continues)

(though my secret hope is some way to integrate signal (or Molly more likely) into the device to work really well on eink)

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All fair points Michal, thanks for all your team is doing , this cannot be an easy venture. I am excited to get my device in a few weeks and I will be along for the journey and exercise patience as the device develops. I am confident yourself and your team have learned from launching the Pure and I am along for the ride!

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Any time line on your next zoom call with the Mudita team?

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@sarten I’m sorry to hear that you’ve made this decision. We respect that you’ve made the decision for YOU. However, others may feel differently and may have different expectations of the device. I think it’s commendable that someone chooses to try give Mudita Kompakt a try and make the decision for themselves because everyone is different.

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I myself have had a lot of phones and I have always adapted to them all and seen good things in all of them, and in the equally good ones I have always known how to resolve and overcome difficulties. I used pocketpc with gsm cf cards, I used tablets as phones, even when iphones came out everyone said bad things about them because they had this and that. In my opinion, it’s a question of people getting used to what they have. For example, I haven’t used cards to pay for a long time, as Mudita doesn’t support it, I can only use cards that work the same and everyone continues to use them. In my country there is an application called mbway that can be used to make payments, although I can’t have the app on my device, I can use their bracelet, which I haven’t used for a long time, to make payments.
Each of us has a way of seeing things and interpreting them.
So far I’m really enjoying the experience and the only thing I have to point out is that my SIM card provider is new in Portugal and some phones need updates to support Volte.
i iwish in next update to see volte on settings for DIGI PT


and i have more that i dont use on daily basis, like 1 jolla, n900, n9 etc

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Thank you @Michal_Kicinski for this statement. It would have been worth posting this as a new thread. I stumbled upon it just by random.

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