Pre-orders: What is the status on filling them

Hello,
I pre-ordered a Mudita Pure-Pebble Gray in October 2021. I can’t find much information on where Mudita is at on shipping those. Can you give us an update? If you are fulfilling them in order, which ones are you at based on color?
I was told on April 21, 2022 that my order would be fulfilled in “approx. 10-12 weeks from now.”
It has been 12 weeks since then. Looking for an update. Thank you.

1 Like

@aoife Thanks for reaching out. Can you DM me your order number & I can check on this for you. We are actually shipping pre-orders right now & if I have an order number, I can better estimate when you should be receiving your phone.

2 Likes

Hi there,
My partner is having the same issue. She placed her order in December 2021 and was told 9-12 weeks when she emailed in February. I’ll be DMing you the order number as well, your help is much appreciated.

2 Likes

I sent in my information via DM and no status. This was 2 weeks ago :frowning:

1 Like

Me too. All I got was “Our Team is on this” and “Thanks for the feedback. I will share this with our eCommerce department.”

1 Like

@aoife Just found you message & replied. Sorry for the delay.

1 Like