I’ve made a support ticket 8 days ago but I haven’t heard anything so I’m trying my luck here.
The issue is that my kompakt has no notification sound, no ringtone, no nothing coming out of the speakers.
I’ve tried:
I’m able to receive calls which works, and I can get a sound in the audio section. Everything else regarding sounds doesn’t work at all.
Anyone tried something like this? Any ideas or?
@myrh I am so sorry that you are having to wait this long. I just pinged customer service about your issue. They should get back to you shortly. I really appreciate your patience.
@urszula - I hate to drag you into this again, but I’ve submitted my warranty claim to get my phone substituted.
I never got any confirmation that the request was received by you and I’ve not heard anything. It’s been more than the 2-3 days stated on the forms I received. Going back and trying out the link again, it doesn’t work.
I fully understand the overwhelming amount of support tickets, but I feel that in this case of a broken unit that I should at least get some more feedback in terms of the status of my claim.
@myrh I will ping customer support about your case to see where they are at with your claim. I’m so sorry for the delay.