Hi,
I know this isn’t the right way to use the forum, however I’m out of options.
I received my phone last week and I’ve had some issues with it. I’ve reached out to customer support a number of times but haven’t received a reply.
Maybe this is due to an issue with email addresses - who knows.
I just need to connect to somebody from Mudita.
@urszula for reference.
@anonn127320 I just pinged our customer service department to make sure they attend to your case. So sorry for the delay
@urszula same problem here, I reached to customer support two weeks ago and still got no answer
@gabriel_lafr I just replied to you in another thread. I’m chasing down our support dept. So sorry that you have to wait so long.
@urszula I’ve not heard from support today. It seems a number of people are experiencing the same issue. Perhaps there’s an issue with your support team receiving emails.
If somebody privates messages me, I could provide a different email address. Maybe this would help.
@anonn127320 I just PM’d you
I’m on the same boat, maybe @urszula can lend me a hand as well.
@aferpe I’m on it. My apologies that you’re having to wait. I will ping them.