Mudita Moment time shift

Relating to https://support.mudita.com/support/solutions/articles/77000512161-how-many-seconds-a-day-does-this-watch-lose- I’m a bit disappointed. On Dec., 23nd at about 4 o’clock p. m. the time was set exactly on point. Now - 4 days and 8 hours later the watch shifted +90 seconds. Thats a bit more than I expected.

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@wkwi Thank you for letting us know. I have forwarded your feedback to the Mudita Moment product lead. She knows the watch better than I do & can probably offer a solution.

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@wkwi I got some info from our Product Lead Aleksandra. I know this situation can be frustrating, however, even the best watches will sometimes lose time. It’s actually quite common, and there are a few reasons for it. As you know, Mudita Moment is an automatic watch with the Miyota 9015 movement as the heart of the watch. The movement of the wrist activates the winding of the watch. If you didn’t wear the watch regularly or for long amount of time, it might not have sufficient power to function correctly, resulting in the watch losing time. Give it a few days & see if the problem corrects itself. If the problem still persists after the next few days, please contact support & we will work on getting it resolved from there.

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Dear Urszula,

the problem is not that the watch loses time. I wear the watch 24/7 (even at night), the spring is fully wound, and the watch gains time. Today it was 1:45 (mm:ss) in 5 days. That’s a lot for a Miyota 9015. My other automatic watch (Muehle M99) doesn’t lose/gain that much in a year. If the time shifts keep going on we should talk about some re-calibration.

Regards,
Wolfgang

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@wkwi Thanks for the clarification. If there are no other factors to consider (magnetism/ damage) and this is till happening in the next couple of days- we will definitely try to figure this out. We will reach out to Błonie & see if there is anything else we have not thought of.

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Hi,
yesterday I sync’ed the watch with the atomic Time. Now, 24 hours later the watch is about 45 seconds ahead. FYI
Regards,
Wolfgang

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@wkwi I think this situation warrants a support ticket. Could you please fill out this form & let us know exactly what is happening so that your situation is handled by the proper person.