Backup in the Mudita Center app stops at around 80% (messages), even after 30 minutes it doesn’t go anywhere. There is no error message, it just doesn’t get past that. I haven’t been able to backup since July. Has this happened to anyone else? Is it the app or the phone?
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I am seeing my restore from backup getting to 14% complete but hung up on messages too
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Hi guys. I’ve reached out to the team about this to see if they can give us some insight as to what is happening.
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@urszula is there any update on this? I have the same issue. It gets to around 25% for me, then the phone shows ‘KompaktOsApi’ stopped working.
Don’t know if it’s message related, but could be. I use Quik at the moment, and every time on booting, I get the ‘SMS App’ stopped working notice. Doesn’t seem to affect Quik though.
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Yes, our team is back from the holidays they said the best way to figure out what’s happening is to send us LOGS from Mudita Center:
- Open Mudita Center
- Click on Mudita Help Center
- Scroll all the way down & click on Contact Support
Then a box will pop up & the logs from Mudita Center will be included in your email. This will go to our Center team to see what could be happening.
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