Awful support for an awesome phone

My Kompakt is amazing, but customer support is unacceptably bad. Contacted customer service over a broken case, and had a couple of responses that were asking me to confirm what I had already written and then nothing for nearly a month!

I have chased, but this is making me want to ditch my phone - I cannot trust Mudita if anything happens, and I know I am not alone

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@gregwhates I am so sorry about this. Let me see if I can get involved and get this solved for you. I know the guys are super swamped & the only thing I can think of is that you’re request has gotten lost in the mix. Let me see if I can make this right for you.
I’m on it.

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